Information We Collect
We collect information you provide directly to us, such as when you create an account, subscribe to our services, or contact us for support.
Personal Information
- Name and contact information (email address, phone number)
- Account credentials and profile information
- Payment and billing information
- Communications with our support team
Technical Information
- IP addresses and device identifiers
- Browser type and version
- Usage data and analytics
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to provide, maintain, and improve our services:
- To create and manage your subdomain accounts
- To process payments and manage subscriptions
- To provide customer support and respond to inquiries
- To send service-related notifications and updates
- To analyze usage patterns and improve our platform
- To prevent fraud and ensure platform security
Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:
- With your explicit consent
- To trusted service providers who assist in operating our platform
- When required by law or to protect our legal rights
- In connection with a business transfer or merger
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:
- Encryption of data in transit and at rest
- Regular security audits and monitoring
- Access controls and authentication measures
- Employee training on data protection practices
Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information
- Portability: Request transfer of your data to another service
- Objection: Object to certain processing of your information
Cookies and Tracking
We use cookies and similar technologies to enhance your experience on our platform. You can control cookie settings through your browser preferences.
Types of Cookies We Use:
- Essential cookies for platform functionality
- Analytics cookies to understand usage patterns
- Preference cookies to remember your settings
Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us:
- Email: [email protected]
- Address: 900 N Michigan Ave, 360 Chicago Observation Deck, Chicago, IL 60611
- Phone: +1 (314) 473-8568